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What should I do if I receive a damaged or incorrect item?Updated a year ago

If you’ve received a damaged item, please contact us within 24 hours and we’d be happy to help! Please include your order number and a photo of the damaged item for the quickest resolution. This information is needed to proceed with the next steps.


If you have received the wrong item by mistake, please send us an email with a picture or description of what you have received so that we can correct the issue.   


*Freight shipments will need to be refused if there is any damage. 

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