If you are looking for a manual for your welding machine, please follow this link.

If you are looking for a manual for your welding machine, please follow this <a href="https://www.bakersgas.com/welding-machine-manuals.html" rel="noopener noreferrer" target="_blank">link</a>.

I lost the User’s Manual for my machine. Am I able to get a new one?

Baker's Gas (Copy)

Using the Products

Can I amend my order to be picked up at my local UPS Customer Service Center?

Can my shipping and billing addresses be different?

Can I cancel my order?

How can I make changes to my order?

Am I able to submit PO’s for items on BakersGas.com?

If an item is not listed on BakersGas.com, are you still able to get it for me?

Am I able to place an order over the phone?

Does BakersGas.com price match other deals?

How can I check the status of my order?

Can I pick up my order?

What if I can't be home for the delivery?

Where can I find packing slip?

Military & First Responders Discount

Sizing

Is ordering from Bakersgas.com secure?

Will you collect sales tax?

I am tax-exempt. How do I remove tax from my order?

Orders

Does BakersGas.com offer Free Shipping?

Has my order shipped yet?

How long will it take for me to receive my order?

Will I have to sign for my order when it arrives?

Does BakersGas.com ship internationally?

What shipping methods do you provide?

When will my order ship?

Where do you ship?

Small Package Shipping

What if I do not have a fork lift?

What happens if my order is damaged?

Freight Shipping

What is your return policy?

What should I do if I receive a damaged or incorrect item?

What should I do if my machine is defective and is not working properly?

Can I return items after using them?

Can I return a machine?

How long does it take to process a return?

How do I Process a Return?

What should I do if my tracking says my order has been delivered and I have not received my package?

Warranty

Returns, Exchanges, Order Issues, etc.

Will there be sales tax charged on my order?

I am trying to place an order, but there is a “Payment Processing Error”. How do I proceed with my order?

Can I set up a Charge Account to use with BakersGas.com?

Which methods of payment does BakersGas.com accept?

Is my credit card information secure on BakersGas.com?

Am I able to finance my purchase through BakersGas.com?

Financing

Gift Cards

Promo Codes

Payments, Taxes, etc.

I just received a call from BakersGas.com. Why?

I received an email asking for proof of ID? Why is this needed?

What are the benefits of creating an account?

Manufacturer Rebates

Standard Processes

Are you able to help me out with getting my machine repaired?

Machine Servicing

Do I get a discount for being an educational facility?

Does my quote expire?

Do you offer a student discount?

Do you offer a bulk quantity discount?

Quote Request