If you would like to amend your order and have it delivered to your local UPS facility, please contact a BakersGas.com representative to place this request. In order to protect the customer, we only allow for this to be changed by a BakersGas.com rep
Both your shipping and billing addresses are able to be different, but you may be contacted via email or phone call by a BakersGas.com representative for further clarification on your order and to verify both addresses.
Most orders are processed immediately and are set to ship same day. If you need to request an order cancellation, please reach out to a BakersGas.com representative via email. ([email protected]) If an order has already shipped, you will need to
Our fulfillment warehouse works to process orders as quickly as possible. We understand that welding orders are important and cannot wait. Once an order has been printed to the warehouse, we are no longer able to edit or cancel the order. To make an
Formal PO’s can be submitted for orders placed with BakersGas.com. Please send your company’s PO to our support team at [email protected]. If you are a charge customer with Baker’s Gas, your account will be billed for the items in the PO. If you
If there is an item currently being produced by a manufacturer/brand that BakersGas.com is currently stocking, there should be no issue in getting it for you. This does not extend to any discontinued items as they are no longer in production. If ther
A BakersGas.com representative would be happy to take an order over the phone during our standard business hours. Our hours are Monday – Friday, 8a-5p EST.
We will match any price, provided that it meets our minimum pricing requirements. We reserve the right to accept or decline any price matching request. We also must be able to verify the price. If we match a price on a competing website it automatica
You can check the status of your order 3 different ways:. Via the order confirmation email you receive. Within your Baker’s Gas account page. Start a Live Chat during business hours or email us for an estimated ship date
Yes! You will receive an email confirmation that your order is ready for pickup along with instructions for pickup. You will be required to schedule a pickup date/time. When you arrive, stay in your vehicle and simply give us a call and we will bring
If you are not able to be at home for a delivery and do not want the order left outside please give a call 1 day prior to the scheduled delivery date. We can have your order held at a local UPS facility for pickup at your leisure. You will be require
We have eliminated packing slips on most orders. By removing the paper packing slips we are doing our best to help sustainable shipping and reduce our carbon footprint. You will be able to review your packing slip and download an invoice by logging i
We are grateful for your service. In honor of all that you give to our country, we offer exclusive offers to all Military members and First Responders. For more information, visit our Military Discount page to Verify with Id.me. Currently Exclusive t
Still not sure what size would fit best? Check out our size charts below for all of our most popular gear! We’re always available via phone, email or chat should you need additional assistance. Tillman Glove Size Chart. Tillman Jacket/Bib Size Chart.
Yes, Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook). It is more widely k
Yes, in some states. Due to the recent economic nexus, we are required to collect taxes in some states.
Email us a copy of your tax-exempt form and the email you will be using to place orders. Our team will create a tax-exempt account. PLEASE SUBMIT BEFORE ordering. We are not able to refund tax once collected.